I am a multi-passionate, feminist creative marketer who helps values driven business make money while making the world a better place. As an accomplished brand strategist, web designer and published author, I know a thing or twenty about helping businesses grow their online presence, wealth and impact in the world AND confidently take up space online.

You want a new website.
Or maybe you already started one.
You picked a template. You changed the fonts. You moved some sections around. And now you’re stuck.
Because suddenly the bigger question shows up.
When it comes to branding and web design, what comes first?
I’m Emily Lauren Dick, brand strategist and visual identity designer at Unbuttoned Brands. I help values driven service providers build bold, unignorable brands and Showit websites that actually feel aligned. Not rushed. Not pieced together. And not like you copied someone else’s layout and hoped for the best.
And if you’re in that in between stage right now, you’re not behind. You’re just at the point where branding and web design need to work together instead of fighting each other.
If you want to see how I approach branding and web design as a full system, you can explore my services here.
Curious what that looks like in real life? My portfolio is here.
Or if you already know something feels off and want to talk it through, you can contact me here.
Now let’s talk about the order.
This is the most common path I see.
Someone decides they need a new website. So they jump straight into web design.
They choose colours. Tweak layouts. Write website copy directly inside the template. They focus on branding and web design as if they’re mostly about aesthetics.
At first, it feels productive.
Then the cracks show up.
You don’t know what headline to write.
You’re unsure what makes you different.
Your offers feel messy.
Your pages feel long but not clear.
That’s because you skipped the strategy.
When branding and web design start with visuals instead of clarity, the website ends up carrying too much weight. It has to figure out your positioning in real time. It has to hold messaging that was never defined.
And no template can fix that.
I’ve seen business owners redesign their website every year because something feels off. It’s not a design problem. It’s a branding problem.
When you design first, you’re decorating a house that hasn’t been framed yet.
Let’s clear something up.
Branding first does not mean picking a logo.
It means strategy first.
Branding and web design work best when brand strategy leads the way. Always.
That strategy includes your:
Only after that do we move into visual branding.
Colours.
Fonts.
Logo direction.
Photography style.
That’s the identity layer.
And then web design comes after.
When branding and web design follow this order, everything gets easier. Copy flows. Layout decisions make sense. Calls to action feel natural. Your website stops feeling like a puzzle.
If you want a deeper breakdown of what branding actually is and why it goes beyond visuals, this will help.
Because branding is not your logo. It’s the foundation your website sits on.
Now, I’m going to be honest.
There are rare cases when website design can come first in the branding and web design conversation.
For example:
In that case, branding and web design might lean more heavily on the web side. Maybe your brand is solid, but your current site is outdated or hard to navigate.
But even here, one thing still needs to happen before the website build: brand photography.
Your photos should come after strategy and visual branding are defined, not before. Your photographer needs to understand your branding personality, positioning, and overall direction. Otherwise you end up with nice photos that do not fully align
Then, and only then, does website design make sense.
Because branding and web design are about experience, not just layout.
That’s not most people, though.
That said, most service providers who come to me think they need a new website. But once we talk, it becomes clear their messaging has shifted, their offers evolved, or their brand no longer reflects who they are now.
In those cases, jumping straight into website design would just lock in misalignment.
And I won’t do that.
If you’re tired of redesigning your website every year and still feeling unsure, this might be the shift you need. I share when professional branding is worth the cost and how to know if you’re ready. Read more here.
For most values driven service providers, the order should look like this:
This is the thinking layer.
We clarify who you are. What you stand for. Who you serve. What makes you different. How you want to be perceived.
This is where branding and web design truly begin.
Because your website is not just a brochure. It’s a positioning tool.
Without strategy, your website is just information. With strategy, it becomes direction.
If “strategy” still feels vague or interchangeable with marketing, this is worth reading. I explain the difference between brand strategy and marketing strategy so you can understand why branding and web design have to start with clarity, not tactics:
If you’ve ever said “I think I need better marketing” when things feel off, pause here. This post breaks down the difference between brand strategy and marketing strategy so you can see what’s actually missing before you touch your website
Once strategy is clear, we translate it visually.
Your brand identity design should reflect your personality and values. Not trends. Not what feels safe.
This is where branding and web design start to feel tangible.
You see the colours. The fonts, the logo, the vibe.
But every choice is anchored in strategy. Nothing is random. Nothing is just because it “looks nice.”
Now we build.
This is where branding and web design fully merge.
Your website design should feel like a natural extension of your brand identity and messaging. The structure should support your offers. The copy should guide people clearly. And the visuals should reinforce trust.
When branding and web design happen in this order, your website feels cohesive, confident, and clear.
And you stop second guessing every headline.
If you’re in your DIY era and wondering whether to keep tweaking or invest in deeper support, I also have website templates available here.
So which comes first?
Branding.
But more specifically, strategy.
Branding and web design are not separate projects. They are connected. However, the thinking must come before the building.
If you skip strategy, your web design becomes expensive guesswork.
If you start with strategy, your branding and web design feel intentional.
And intentional brands feel different. They convert better, attract better aligned clients and feel lighter to show up inside of.
If you’re realizing your brand and website both need support, that’s not a failure. It’s a growth point.
You’ve outgrown piece by piece fixes.
You need a full system.
If that’s where you are, you can explore my full rebrand support and Showit website design services here. Follow along on Instagram.
Or take my brand vibe quiz if you want a softer first step.
Branding and web design should not feel like two disconnected tasks.
They should feel like one clear, aligned direction.
And that direction starts with strategy.
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Emily Lauren Dick at Unbuttoned Brands creates bold and colourful brands and Showit website template designs for valued driven entrepreneurs and service providers. Based in Burlington, Ontario, Canada. Serving clients worldwide.
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Everyone’s welcome here—especially Black, queer, trans, neurodiverse, disabled, and otherwise marginalized folks. If you believe in human rights, kindness, and business that makes the world better, you’re in the right place. 💖
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